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Patient-Centered Care Approach

We take pride in offering comfortable service to all our patients to ensure that they feel special.

Patient-Centered Care Approach

The happiness and safety of our patients is important for us. At Anadolu Medical Center, our priority is to guarantee that our patients get through the diagnosis and treatment process in the most peaceful and comfortable manner. In this sense, we build all our service policies from security to administration on the emotional tie that we establish with our patients.

At the Patient-centered Care Department, established for the first time in Turkey at our hospital, we render services focused on patient satisfaction and placing the patient at the center of all service processes. With the patient centered approach, we aim to learn the common expectations of our patients and their relatives, and to meet such expectations by making appropriate arrangements at our hospital. In this context, we are always at your disposal with all our medical staff any time you need, thanks to our “patient-centered” service approach.

3 Characteristics of Patient-centered Care

  • We try to see your needs from your point of view with the "Patient Committee" consisting of volunteer patients.
  • We are at your disposal with our doctors, case nurse managers, dieticians and psychologists if necessary, at every stage of your treatment.
  • You simply need to notify your requirements in advance of your visit to our hospital. We arrange our system according to the environment you are accustomed to.

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