Our basic priority is patient rights and safety.
Health is certainly, our most valuable asset… Due to the vital importance of health services, rights and responsibilities of individuals are uncompromisable. We believe that every individual in the society has rights that must be respected, irrespective of age, gender, race, religion, social, physical or spiritual state, as well as responsibilities to the environment and other individuals. We can create a healthy and happy environment only if we respect these rights and responsibilities.
We respect the rights of every patient and patient relative during the time period they receive service at our hospital and expect them to fulfill their responsibilities. This manual which has been prepared with reference to the guideline of the Ministry of Health of Turkey and to the rights and responsibilities of international patient/patient relatives aims to inform patients and patient relatives about their rights and responsibilities.
Every individual who applies to our hospital for diagnostic and treatment purposes may assert their rights recognized by the employees of our hospital, inspected and documented by the Performance Development Department. All patients and patient relatives who enter our Hospital through any entrance point are trained about “Rights and Responsibilities of Patients and Families”. In the below text, “our patients or you” refer to the patient and his/her family, and “we or employees” refer to all employees of Anadolu Medical Center.
We would like to thank you for preferring us and giving us the chance to serve you.